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Call us on 01639 632250

FAQ

Q: Sportec opening times?

A: Sportec is open Monday to Friday between 9am - 5pm. Saturday morning between 9am - 12 noon (Closed during January on a saturday, will re-open on the first saturday morning in February)

: What type of image can you use?

A: Any good quality image we can use, pefer vector images such as Corel Draw, Illstrator, however PDF, Photo Shop, Good Jpegs are ok too.

Q: How long does it take to deliver?

A: On average it takes 7-10 days from date of confirmation of order. However during peak peroids (July/August mainly) this can raise to 3-4 weeks. But this is depended of current work levels.

Q: Can we return goods after purchase?

A: Once goods are branded we only accept returns if product/s are faulty. Notification of faulty items must be made in writing with 14 days of purchase. We do not accept returns if goods are incorrectly ordered (i.e wrong  size).  School Uniform size exchanges are acceptable if goods returned in re-saleable condition, (excludes general school wear itmes only applies to 'Our schools' which we supply).

Q: Can we get samples to 'try on'?

A: Samples are available to for sizing purposes, however we do charge at single rate for the product/s. Samples can then be returned to be used as part of your order. Please note we do not offer refunds for samples.